Introduction

Welcome to Lifeguard AI, provided by WT Consultancy (SW) Ltd (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI Risk Assessment tools available on the Apple App Store, Google Play Store, and our website at Lifeguard.co.uk. By using our services, you agree to the collection and use of information in accordance with this policy.

Company Information

  • Company Name: WT Consultancy (SW) Ltd
  • Address: Unit 4, The Hay Loft, Newlands Business Park, Honiton Road, Cullompton, EX15 1WH, United Kingdom
  • Contact Number: 01884 675101

Information We Collect

We collect the following types of information:

  1. Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and payment information.
  2. Usage Data: Information on how you access and use our services, such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  3. Device Information: Information about the device you use to access our services, including the device type, operating system, and unique device identifiers.

How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our services when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our services.
  • To monitor the usage of our services.
  • To detect, prevent, and address technical issues.
  • To process transactions and manage purchases of seats for our software.

Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

  • Performance of a Contract: To fulfill our contractual obligations to you.
  • Legitimate Interests: To improve our services and ensure the security of our systems.
  • Consent: Where you have given your explicit consent.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies and individuals that assist us in providing our services.
  • Business Transfers: If WT Consultancy (SW) Ltd is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We use commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By mail: WT Consultancy (SW) Ltd, Unit 4, The Hay Loft, Newlands Business Park, Honiton Road, Cullompton, EX15 1WH, United Kingdom
  • By phone: 01884 675101
  • By email: support@lifehuardai.co.uk

This Privacy Policy was last updated on 22nd May 2024.